Accommodation
House Rules
To ensure a pleasant experience for all guests
1. Check-in & Check-out
- Check-in: From 14:00
- Check-out: Until 12:00
- Front Desk: Open 8:00 AM - 10:00 PM
Casa Azul
- Save water and energy
- Separate recyclable waste
- Turn off air conditioning when leaving
1. Check-in & Check-out
- Check-in: From 14:00
- Check-out: Until 12:00
- Front Desk: Open 8:00 AM - 10:00 PM
2. Occupancy
- Respect maximum guest capacity per room
- Children up to 5 years: free
- Children 6-12 years: 50% extra charge
3. Quiet Hours
- Quiet hours: 10:00 PM to 8:00 AM
- Keep volume low in common areas
- Use headphones after 10:00 PM
4. Smoking Policy
- Prohibited: Inside accommodations
- Allowed: Designated outdoor areas
- Fine: BRL 500.00 per violation
5. Pets Policy
- Allowed: Small dogs (up to 10kg)
- Fee: BRL 80.00 per pet/day
- Mandatory: Notify at booking
6. Wi-Fi & Technology
- Wi-Fi: Free in all areas
- Password: Provided at check-in
7. Parking
- Free: 1 space per accommodation
- Security: 24h monitored area
8. Security & Keys
- Use safe deposit box for valuables
- Lost key: BRL 100.00 fee
- Return keys at check-out
9. Sustainability
- Save water and energy
- Separate recyclable waste
- Turn off air conditioning when leaving
10. Emergencies
- 24h Reception: +55 (67) 99248-2557
- Firefighters: 193
- Ambulance (SAMU): 192
- Police: 190
Important: By checking in, you confirm that you have read and agreed to all house rules. We want your stay to be perfect!